Claims Analyst

Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for varied insurance lines and helps mutual insurers keep their promises by providing financial stability and insurance capacity. Recognized as Southwestern Ontario’s Top Employers 2025, Waterloo Area’s Top Employers 2025 and Canada’s Greenest Employer 2025, we remain committed to making a meaningful impact on our members, customers, employees, and business partners. Our values of care, trust, courage, and sustainability foster a sense of belonging and guide our decisions and actions. The Opportunity The Claims Analyst holds a high level of responsibility, performing a range of functions for the Claims department with respect to reinsurance exposure management of member segment casualty, automobile and property claims, as well as acting as liaison between the member companies and the reinsurance intermediary. Further responsibilities may also include oversight of cedant’s claims within our broker distribution channel. The job is hybrid and may involve travel, particularly for member and cedent visits and audits. As the successful candidate, you will: Examine, record, and report on new claims information, assess exposure, calculate claim reserves, and prepare claim summary details on reportable inward and outward reinsurance claims Examine, monitor, prepare, and evaluate correspondence and information received on claims from, member companies, reinsurers and broker channel cedants Calculate, compile, assess, and adjust claim reserves, and request status reports on claim activity Review and verify claims submitted are in accordance with Reinsurance contractual agreements and approve claim payments Review reinsurance contracts and agreements to understand the terms, conditions, and obligations related to claim payments and recoveries Liaise with reinsurance brokers, member companies and broker channel cedants to obtain information and ensure communication and resolution of all claim issues Conduct claim file reviews to identify trends and areas of opportunity Prepare and generate reports on claims status, claims trends, and financial impact for management and other interested parties Your Skills and Qualifications Solid technical knowledge 7+ years of prior related casualty claims experience Experience handling and/or managing general liability and automobile tort claims Experience managing property and property catastrophe related claims is an asset Previous claims knowledge and experience with reinsurance contracts and programs is an asset A college diploma or an equivalent level of education is required Chartered Insurance Professional (CIP) designation is an asset Excellent communications skills both written and oral Exceptional attention to detail The ability to provide exceptional customer service and build relationships The ability to problem solve, compare data, and input from a variety of sources, identify trends, and appropriate conclusions An active team player who proactively collaborates with others What’s in it for you? Flexible hybrid work environment, which balances remote and in-office work A comprehensive wellness plan, including personalized health coaching, fitness classes, and access to an on-site gym Ongoing professional development opportunities, such as paid education, training, certifications, mentorship programs, and personalized career development plans Paid volunteer day to give back to your community In addition to our competitive salary, employees also receive exceptional employer-paid benefits, a defined benefit pension plan, and more to support their future How to Apply Visit our website and complete our Employment Application found on our Careers page. Farm Mutual Re is committed to creating an equitable, diverse, and inclusive work environment for all. We provide accommodations that help achieve a barrier-free workplace. If you require an accommodation to participate in the recruitment process, please contact recruitment@farmmutualre.com.