Guest Services Manager

1 week ago


Toronto ON, Canada 1 Hotels Full time

We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and refresh your leadership skills in our Front Office department.

1 Hotel Toronto has an opportunity for a service-minded Guest Services Manager to lead and inspire our great-natured service team. Our Guest Services Manager will train, supervise and mentor new hires, setting them up for success in the most productive ways. Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience.
Advanced knowledgeable of hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Is flexible and willing to meet the demands of a 24-hour operation

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. Health & Wellness - Competitive Medical, Dental & Vision, and EAP program
Retirement Planning
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.


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