Assistant Store Manager
5 days ago
* Customer Service experience (Min 3 years)
* Proven Leadership experience (Min 2 years)
* Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
* Highly motivated, charismatic, energetic
* Great Communicator (expected to communicate with Friends, Peers & Managers)
* Proven history of working with a team & taking on a leadership role
* Ability to be on their feet for 6 to 8-hour shifts
* Ability to lift and/or move 50 lbs
* Self-Starter – ability to understand and execute tasks with minimal supervision
* Min of 2 years of cash handling experience
* Comfort with Point of Sale (POS)
* Comfort & Understanding of MS Office programs (Excel & Outlook a must)
* Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)*RESPONSIBILITIES*
* Store Operations
* Opening / Closing Store /Cashing out – balancing daily transactions
* Managing Leadership POS functions (overrides, returns, resolution for customer service issues)
* Floor Leadership – driving team to achieve daily KPIs & complete daily tasks
* Organizing weekly cash deposits
* Scheduling Support
* Payroll Support
* Supporting Weekly/Monthly Operations & Product Calls
* Executing company processes
* Lead by example for company standards: Customer Service, Personal Presentation, Processes
* Managing Retail Sales Advisors
* Supporting interviewing/hiring process
* Supporting & executing onboarding/training of Talent
* Coaching & Motivating Talent
* Supporting RSM/GM with administrative paperwork which accompanies the above
* Supporting the resolution of Talent issues
* Product & Merch
* Supporting the organising/receiving/execution of shipments
* Ensure replenishment is taking place
* Managing Recalls & Informing HQ and Talent all steps have been taken
* Supporting Damages Admin
* Supporting Store Allocation Process
* Maintaining Store Visual Standards & Executing VCOMMs/Resets
* Managing promotions & store window and in-store signage
* Supporting annual inventory counts
* Supporting Cycle Count process
* Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained
* Community
* Aware & a part of local Mom groups who influence our Friends
* Support & Execution of Confidence Events Additional duties and responsibilities may be added or modified as required throughout the course of your employment _Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process._ Job Types: Full-time, Permanent Pay: From $20.25 per hour Expected hours: 40 per week Benefits:
* Casual dress
* Company events
* Dental care
* Extended health care
* Flexible schedule
* On-site parking
* RRSP match
* Store discount
* Vision care
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Weekends as needed Experience:
* Retail management: 1 year (preferred)
* Leadership: 1 year (preferred) Work Location: In person
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