Draftsperson - Full-time

At Duroair, we design and manufacture innovative clean air enclosures and retractable containment systems that empower industrial manufacturers to work cleaner, safer, and more efficiently. Headquartered in Niagara Falls, Ontario, we take pride in transforming complex environmental challenges into custom-engineered solutions that meet stringent regulatory requirements and enhance productivity across aerospace, defense, automotive, and other heavy industries. We are seeking an experienced and strategic Senior Draftsman and Technical Support Specialist to lead critical initiatives within our Engineering & Manufacturing team. This senior role combines advanced technical drafting with high-level technical support, overseeing the creation of precise 2D and 3D fabrication drawings using Autodesk Inventor, AutoCAD, and Autodesk Vault, while providing expert guidance to internal teams, clients, and stakeholders during design, manufacturing, installation, and post-delivery phases. The ideal candidate brings extensive hands-on fabrication experience, deep expertise in drafting tools, and exceptional leadership and communication skills to drive compliance, innovation, and client satisfaction.
Technical Drafting & Modeling Leadership
Oversee the development of complex 2D and 3D fabrication drawings for modular enclosures, ventilation systems, and supporting infrastructure using Autodesk Inventor and AutoCAD.
Create and review bills of materials (BOMs), packing lists, and detailed production documentation to ensure seamless manufacturing and assembly processes.
Document Control & Process Optimization
Manage and optimize design file workflows and version control using Autodesk Vault, ensuring data integrity, accessibility, and scalability across teams.
Implement robust revision tracking systems to maintain traceable documentation throughout project lifecycles.
Mentor junior team members on best practices for document control and drafting accuracy.
Advanced Technical Support
Provide high-level technical support to production teams, installation crews, and clients, resolving complex issues related to design implementation, system performance, and field adaptations.
Develop comprehensive technical documentation, including advanced user guides, installation manuals, and troubleshooting resources, to support internal teams and end-users.
Strategic Project Collaboration
Collaborate with engineers, project managers, fabricators, purchasing teams, and clients to translate high-level conceptual designs into fabrication-ready solutions.
Provide strategic technical input during manufacturing and installation phases, driving process improvements and resolving critical challenges.
Quality Assurance & Regulatory Compliance
Ensure all designs and documentation comply with safety, environmental, and industry standards (CSA, ASME, local building codes).
Conduct rigorous quality assurance reviews to uphold Duroair’s internal standards and exceed client expectations.
Champion the development of clean air solutions that align with occupational health and safety regulations, contributing to industry-leading environmental performance.
Bachelor’s degree or advanced diploma in Mechanical Engineering Technology, Drafting, Technical Support, or a related field.
~7+ years of drafting experience in custom fabrication, industrial equipment, or modular construction, with at least 3 years in a senior or lead role.
~3+ years of experience in technical support or client-facing roles within manufacturing or industrial environments preferred.
~ Extensive hands-on experience with fabrication techniques, including welding, sheet metal work, or modular assembly.

Technical Proficiency
Expert-level proficiency in Autodesk Inventor, AutoCAD, and Autodesk Vault, with a track record of optimizing drafting workflows.
Advanced knowledge of fabrication drawings, GD&T, and Canadian industrial regulatory standards.
Proficiency in Microsoft Office (Word, Excel) for creating high-quality technical documentation and reports.
Experience with technical support tools (e.g., ticketing systems, CRM software) and ERP systems is an asset.
Outstanding communication skills to engage with senior stakeholders, clients, and cross-functional teams effectively.
Ability to manage complex projects, prioritize competing deadlines, and thrive in a fast-paced, innovation-driven environment.
Willingness to travel occasionally to fabrication or installation sites for on-site technical support and project oversight.
Comfortable providing remote technical support via phone, email, or virtual platforms, including for high-priority client escalations.