Communications Specialist

1 week ago

Toronto ON, Canada Fundserv Full time

About Fundserv

Fundserv has been the indispensable hub for the Canadian investment industry for more than 30 years, connecting Manufacturers, Distributors, Intermediaries and Service Providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.

The Role

We are looking for a Communications Specialist to support the execution of our internal, external and crisis Corporate Communications’ strategies helping drive excellence and uphold our values and brand reputation internally and externally.

In this role, you will…

  • Support internal business partners by creating and executing communication plans that help Fundserv achieve business goals, driving strategy, shaping culture, increasing engagement and delivering results.
  • Support the execution of external communications for various projects and initiatives ensuring accuracy, and consistency with Fundserv’s values and brand.
  • Write and edit creatively effective materials for internal and external audiences in a variety of formats (e.G., newsletters, presentations, key messages, email messages, intranet articles, video scripts, Q&A, user guides etc.).
  • Work closely with graphics designer to ensure the final communications output is crisp and effective.
  • Set-up, review and release communications using internal and external communications tools, tracking and reporting on metrics when required.
  • Assist with incident and crisis communications work before during and after an event, coordinating with key departments to gather accurate information in line with business continuity objectives.
  • Prepare, edit and release incident/crisis communications across relevant channels.

Why you are the person we’re looking for…

You’ve demonstrated the ability to do the following, gained through education and/or experience:

  • Experience developing and executing on marketing and/or communications plans.
  • Proficiency with and knowledge of Microsoft Windows/MS Office Applications, Microsoft SharePoint, Adobe Creative Cloud applications, CRM marketing tools and WordPress.
  • Ability to create content and craft key messages from business strategy and initiatives, simplifying complex content into easy-to-understand communications when necessary.
  • A strong writer, with experience in speech writing and/or blog ghost writing.
  • Experience working with and writing for various communication channels.
  • Excellent oral, written, and interpersonal communication skills with strong writing and proven editorial abilities.
  • Strong organizational skills with knowledge of project management
  • Ability to build relationships with key stakeholders across the organization.

The following is not required but will be a bonus:

Knowledge and/or experience in the technology and/or financial-services industry is a strong asset.

Familiarity with design tools, including those in Adobe Creative Cloud is an asset.

Bilingualism (English/French) an asset.

We recognize that there are different paths to gaining skills, so if you have diverse experience, which doesn’t match the criteria exactly, but you think you would be great in this role, we invite you to apply

Why Work Here

Our Benefits and Perks

We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:

  • Employer-paid premiums for group health plan, including a Healthcare Spending Account
  • Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
  • Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more
  • RRSP matching program
  • $500 one-time stipend for home office equipment and monthly home-internet subsidy
  • Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
  • EI top-up programs for maternity and parental leave, family medical, and family caregiver leave

Our Hybrid Work Policy

We recognize the importance of flexibility and work-life balance, and as such we have a Hybrid Work Model driven by purpose—we come in with intentionality, and not to fill a quota.

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