Personal Lines Account Manager

4 months ago

Concord ON, Canada FSB GROUP LTD. Full time

*If you are a *_*RIBO Licensed, Personal Lines Customer Service Representative,*_ *our growing team wants you**Responsibilities*:* Providing exceptional day to day customer service to our clients* Processing policy changes* Maintain professional relationships with Insurers and Underwriters* Assist and provide support to Producers as required* Process call backs, submissions and mail in a timely manner* Flexible to perform various assigned tasks* Promotes company features and benefits as part of an ongoing portfolio review* Cross-sell a variety of products at every opportunity* Promotes client loyalty through attention to detail and relationship building* Remains current on all company philosophies and procedures* Accepts risks within established guidelines*Qualifications:** Currently holds a RIBO license in good standing* Min. 1-2 years experience* You have the ability to communicate effectively with clients, both verbally and in writing* You have excellent interpersonal, organizational and time management skills* You have demonstrated your ability to function effectively in a fast-paced. muli-faceted environment* You maintain a positive attitude and are a team player* You have strong analytical and decision-making abilities* You demonstrate the ability to adapt to change* You are proficient in BMS and Microsoft* You will support the Broker/Producer by being a liaison with the insurance companies, clients and any other customer as required* You will provide the first point of conduct between underwriters to respond to underwriting questions from Brokers or Underwriters,*We offer our employees*:* Competitive compensation package* Paid vacation* Paid Personal/sick days* Reciprocal days* Group Benefits* Growth within the company* Business casual attire* Company events* Community involvement* smiles, encouragement and teamworkFSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.\*AI may have been used in the recruiting process\*Job Types: Full-time, PermanentBenefits:* Casual dress* Company events* Dental care* Extended health care* On-site parking* Paid time off* Tuition reimbursement* Vision careSchedule:* 8 hour shiftAbility to commute/relocate:* Concord, ON L4K 3E5: reliably commute or plan to relocate before starting work (required)Experience:* Insurance: 1 year (required)Licence/Certification:* RIBO License (required)Work Location: In person

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