Commercial Accounts Manager

7 days ago


Calgary AB, Canada DGA Careers Full time

Manager, Commercial Lines
Our client is seeking a dynamic Manager, Commercial Lines to lead the Market Placement & Client Solutions team. In this role, you will oversee the placement and management of commercial and personal insurance accounts, ensuring efficient operations, strong client relationships, and high service standards. Manage staffing, performance evaluations, schedules, and departmental workflows.
Ensure efficient account allocation, process improvement, and adherence to policies.
Conduct team meetings to monitor performance, objectives, and staff development.

Market Placement & Account Management
Maintain client and market relationships, supporting renewals, new business, and midterm changes.
Provide technical guidance and support to team members on policy coverage, contracts, and complex placements.
Ensure high service standards, accurate documentation, and timely communication with clients and Account Executives.

Professional & Regulatory Standards
Maintain compliance with licensing, underwriting, and company policies.
Stay current on industry trends, product updates, and regulatory requirements.
Manage staffing, workflows, performance, and departmental processes.
Maintain strong client and market relationships, supporting renewals, new business, and midterm changes.
Provide technical guidance on policy coverage, contracts, and complex placements.
Ensure accurate documentation, timely communication, and compliance with regulatory standards.
Minimum 7 years of commercial insurance experience.
Professional designations (CAIB, CIP, CRM) are an asset.



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