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Area Manager- Nights

4 months ago

Toronto ON, Canada Bulk Barn Full time

Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing We strive to foster a balanced and flexible culture that benefits both our customers and employees.
32-hour flexible work-week program currently being tested
Use of top-tier on-site fitness facility at our Corporate Head Office free of charge to employees
Downtown Toronto or surrounding area
Established in 1982, Bulk Barn is Canada’s largest bulk food retailer with close to 300 stores and growing We strive to foster a balanced and flexible culture that benefits both our customers and employees.
Oversee an assigned number of Corporate Retail Store Managers and Franchisees within downtown Toronto and the GTA to ensure compliance with:
operating policies and procedures, and
applicable provincial and federal legislation.
Work together with Corporate Store Managers to support them in the achievement of:
Assist in the recruitment, hiring, training and development of all assigned Corporate Store Managers.
Responsible for consistently and effectively communicating the company mission, initiatives and objectives to assigned Corporate Store Managers and Franchisee teams through organized and scheduled conference calls, one on one meetings and email communications.
People Management
Work alongside the Corporate Store Managers to;
Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
Manage Corporate Store Managers towards acceptable Store Operations/Human Resource audit compliance levels.
Ensure the overall people plan of the area reflects high standards, bench and succession planning, coupled with consistent mentoring and people development.
Work with Corporate Store Managers and Corporate Retail teams to resolve issues proactively and/or as they arise and report unresolved issues to the Regional Manager and /or Regional Director for support.
Understand and administer Operational and HR policies and procedures and ensure compliance with them, consistently between stores.
Maintain a good understanding of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success.
Understand how to access, print and read Back Office reports.
Use back office reports to make recommendations on store sales, specified market and products to next level management.
Quality
Set high expectations for excellent customer service and hold the Corporate Store Managers and Franchisees accountable to the measurable results associated.
Ensure stores are "closing to open" and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture.
Compliance
Ensure stores are following Corporate policies and procedures.
Follow-up with Corporate Store Managers on SOP Deviations within two weeks of SOP audit completion.
Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards business development, profitability, sales growth and customer satisfaction, consistently across all stores.

Guide and work with Corporate Store Managers and Franchise Teams in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
Guide and work with Corporate Store Managers to implement store schedules as prescribed by the business while managing labour and vacation scheduling to budgeted models, both in hours and the FT/PT ratio.
Ensure stores have bench strength for future management needs both in existing and new store markets.
Promotes and works to maintain workplace wellness, health and safety, through active compliance with all workplace health and safety policies and procedures.
Post-secondary certificate or degree in business or related field
~ Proficient in MS Word, Excel, and Outlook
~ 3-5 years Franchise/Retail multi-unit management experience
~5-10 years' experience working in a retail environment (Food Retail experience is an asset)
~ Experience facilitating training within a retail environment
~ Ability to travel throughout assigned territory and nationally occasionally or frequently depending on requirements and business need
~ Valid drivers license

No telephone calls please. Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. In accordance with the AODA accommodation is available, if requested.
Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested.

No telephone calls please.
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