Assistant Store Leader

5 days ago

Burlington ON, Canada Snuggle Bugz Full time €20

POSITION:* Assistant Retail Store Manager
*Report to:* Retail Store Manager
*Hours:* Full Time Hourly, Approx. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our retail talent.
Our Assistant Retail Store Manager is a pivotal leadership role within our Snuggle Bugz Stores. They are a full-time leader and will have a focused expertise in one of our two sides of the business: Nestled (Furniture) or Snuggle Bugz (Gear). Our Assistant Retail Store Manager supports their Retail Store Manager in creating a high level of Customer service, floor leadership, development of Retail Sales Advisors, and maintenance of the company’s Core Values.
Our Assistant Retail Store Manager is accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes. They are able to balance, floor leadership, administrative tasks, coaching, and sales on each shift while working with their Retail Store Manager to ensure they are creating an engaging and rewarding environment of accountability.
*Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
* Ability to be on their feet for 6 to 8-hour shifts
* Comfort with Point of Sale (POS)
* Comfort & Understanding of MS Office programs (Excel & Outlook a must)
* Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)
*Store Operations
* Opening / Closing Store /Cashing out – balancing daily transactions
* Managing Leadership POS functions (overrides, returns, resolution for customer service issues)
* Payroll Support
* Customer Service, Personal Presentation, Processes
* Managing Retail Sales Advisors
* Supporting interviewing/hiring process
* Supporting & executing onboarding/training of Talent
* Supporting RSM/GM with administrative paperwork which accompanies the above
* Supporting the resolution of Talent issues
* Supporting the organising/receiving/execution of shipments
* Managing Recalls & Informing HQ and Talent all steps have been taken
* Supporting Damages Admin
* Supporting Store Allocation Process
* Maintaining Store Visual Standards & Executing VCOMMs/Resets
* Managing promotions & store window and in-store signage
* Supporting annual inventory counts
* Supporting Cycle Count process
* Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained
* Community
* Aware & a part of local Mom groups who influence our Friends
* Support & Execution of Confidence Events
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process._
Job Types: Full-time, Permanent
25 per hour
Casual dress
* Dental care
* Flexible schedule
* On-site parking
* Store discount
* 8 hour shift
* Holidays
* Monday to Friday
* Retail management:

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