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Quality Assurance Manager

4 months ago

Brampton ON, Canada Acara Solutions, An Aleron Company Full time

Our client located in Brampton, is in search of a Quality Manager who will be responsible for providing leadership; instilling a sense of urgency; and driving problems towards resolution to ensure that quality systems, procedures and instructions meet Customer requirements, the Companies objectives, and regulatory compliance.

Essential Duties and Responsibilities :

• Direct 8D problem solving team for all Customer-related quality issues, including tracking,

reporting, problem solving issues; retain and maintain records as required.

• Primary contact on all Customer quality concerns; ensuring all quality concerns are

communicated accordingly.

• Provide support to all departments for quality system development, corrective and preventative action and problem-solving resolution.

• Develop relationships with personnel from major OEM's; other QA Managers/Directors/

Management.

• Assist in Supplier selection and certification as required.

• Assist in the statistical process control improvements with manufacturing and supplier base.

• Complete all APQP-related activities, and all other Quality Management System requirements as needed.

• Ensure that conflict and productivity issues are managed directly, constructively, and

professionally in all circumstances.

• Drive year over year continuous quality improvement, supporting our strategic deployment model, BEST Wheel, and PREP process.

• Identify opportunities, forecast resources to achieve quality improvement targets.

• Develop an annual Quality business plan and budget.

• Ensure enforcement of Customer Specific Requirements and compliance.

• Attend training in order to develop and /or maintain relevant job-related knowledge, techniques, skills and/or certification.

• Ensure, with the cooperation of other departments, that the factory achieves and

maintains the highest possible Customer rating for satisfaction and the lowest for PPM.

• Identify possible improvements related to quality, design, or production processes.

• Supervise Quality personnel.

• Report Monthly Quality PREP results to Management Team and Team meetings.

• Monitor all customer related costs. (i.e. customer complaints, sorting, inspections etc.).

• Travel to customer sites as required. (i.e. presentations, corrective actions reports etc.) on short notice.

• Performs other duties as necessary in support of departmental goals.

• Comply with requirements as outlined in the company handbook and OHSA.

• Follows and comply with all Operational Procedures and policies as outlined in the Employee

Handbook, Quality and Environment programs (i.e. IATF, ISO 140)

Education, Knowledge, Skills and Abilities

• Bachelor's Degree in a technical field or equivalent required

• ASQC Certified Quality Engineer/Certified Auditor, Certified Quality Manager an asset

• Lean Manufacturing experience required

• Excellent working knowledge of Quality Systems

• Strong leadership, problem solving (including root cause analysis), project management,

presentation, and facilitation skills

• Core Tool Knowledge (APQP, PPAP, MSA, SPC, FMEA)

• Problem solving Knowledge. (8D, 5Phase, 7Step, Root Cause Analysis etc.)