Employment & Training Advisor

2 days ago

Chilliwack BC, Canada WCG Services Full time €50,365

Since 1994, we've been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. As an Employment Resource Advisor, you'll be responsible for providing all Clients with a consistent, professional and welcoming environment to support them in achieving sustainable employment.
This role provides clients with the information, tools and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability-related activities as independently as possible. This role also provides basic job search instruction and technical support, as appropriate. This role liaises all staff to ensure that all services offered are current and appropriate to the community and for Client needs.
Check WorkBC and other websites daily for up-to-date job postings, employer opportunities and maintain a job board
Provide clients with access to employment-related self-assessment tools such as interests, personality type and values, and career planning and employability assessments
Phone clients to remind them of workshops
Support clients in the Self-Serve area to access resources including: computer workstations with internet access, relevant software programs, Labour Market Information (LMI), telephones and a fax machine
Act as a resource for job search information and techniques
Develop and keep updated a directory of local, up-to-date community-based services
Support Employment consultants with applicable Case Management activities as required
Degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Demonstrated experience providing customer service, resolving issues both in person and in a virtual service delivery environment, and working with individuals with complex barriers and a broad range of cultural backgrounds
Knowledge of the local labour market, community resources and government programs
Knowledge of job search techniques, career development, and issues relating to unemployment
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
Ability to work in center Monday to Friday
Computer literacy
Proficiency in French and/or other languages in addition to English
Comfort and proficiency using Social Media
Experience with provincial government and other online tools such as ICM, online employment services
Competitive salary of $50,365 per year
Comprehensive and flexible health and dental benefits
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
WCG is strengthened by diversity. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.
Diversity, Equity, Inclusion and Belonging Matter
WCG is strengthened by diversity. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

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