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Advisor Community Development Intern

3 months ago

Calgary AB, Canada United Way of Calgary and Area Full time

Fixed-Term, One Year Contract

We’re strongest when we come together to improve local lives and communities—and when we come together as a team, we passionately propel our mission forward. We’re currently looking for an Operations Advisor to join our dynamic Resource Development team.


Reporting to the Lead, Resource Development Analytics, the Operations Advisor support the Lead and the broader team through effective data management, process documentation, and general operational support. This role helps to build internal capacity, allowing fund development staff to execute more robust and effective revenue generation strategies.


If you are passionate about your community, aspire to make an impact, thrive in a fast-paced environment, and want to make a difference, then we’re looking for you


Provide campaign operations support for Resource Development (RD)

Primary support for the Manager of Business Development providing data pulls and analysis to aid in strategic decisions, and prospect research providing fulsome views of companies and their top level relationships.
Provide consistent communication with CRM project team while advocating for RD needs
Provide timely data entry and information to the VP - Philanthropy & Operations
Effective Data Management

Account tag management
Monitoring and updating account life events.
Dashboard monitoring
Identifying errors in data
Finding efficiency in account structuring
Managing account status’
Support annual data clean up and maintenance
Additional maintenance as the CRM functionality increases


Continuously building and updating Salesforce guides
Provide additional training where necessary when rolling out documentation
Continuously building and updating general operational process documents

Advanced knowledge of Microsoft Office programs such as Outlook, Excel, Word, PowerPoint, and TEAMS
~ Experience with Salesforce considered an asset
~ Experience with SharePoint considered an asset
~ Experience managing a large database considered an asset


Demonstrated leadership, training, and facilitation skills
United Way is a not-for-profit organization that has played a vital role in our community for over 80 years. As a social impact organization, our mission is clear: we mobilize communities for the common purpose of working together to create lasting social change.


In addition to meaningful work where you can have an impact, United Way also offers a comprehensive compensation and benefits package, a hybrid work environment, and flexible working hours.


We are committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diverse community we serve. If you require accommodation at any stage of the hiring process, please let us know.


At United Way we are committed to protecting our team, our clients, and the community we serve by providing a safe and healthy workplace. Subject Line: Operations Advisor, Resource Development – Your Name.


To learn more about the United Way of Calgary and the Area, please visit our website at