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Client Success Coordinator

4 months ago

Toronto ON, Canada The Podcast Exchange - TPX Full time

THE PODCAST EXCHANGE

Client Success Coordinator (Entry Level)

The Podcast Exchange leads the way in Canadian podcast advertising. Our mission is to craft immersive experiences that connect brands with engaged podcast audiences, driving innovative and successful campaigns tailored to the Canadian market.

As the Canadian leader in podcast advertising, TPX provides insight and practical knowledge about how to access, leverage and monetize Canadian podcast consumers. We partner with advertisers and publishers to match the content Canadians are listening to with advertising and branding opportunities that have resonance to specific Canadian demographics.

Our core values are:

INTEGRITY · ADAPTABILITY · EXPERTISE · COLLABORATION

If your values match ours, read on.

The Podcast Exchange is seeking a Client Success Coordinator

 

Are you passionate about podcasts?

Does detail and organization excite you?

Are you eager to get your advertising career started, or take your new career to the next level? 

 

What You Will Do:

Campaign Management: This role is crucial in coordinating the flawless end-to-end execution of campaigns with precision and promptness. You will make inventory reservations with publishers, manage creative production and/or delivery, manage campaign budgets, assist in billing reconciliation. 

 

Project Management: As the project owner, you will create, maintain and execute the project work back schedule to ensure all tasks and deliverables are defined, assigned and completed on time. You will validate with all parties that standard timelines meet their needs and adjust accordingly to QA and launch on time. 

 

Collaborate: You will work closely with clients, publishers and cross-functional team members to execute best-in-class podcast ad campaigns via email, video and some in-person touchpoints.

 

Analyze and Report: This position will assist, execute and/or prepare detailed delivery and spend reports, brand-lift studies and attribution models. The diligence in accuracy is a critical component to this task. 

 

Who You Are:

 

Exceptional Attention to Detail and Process: You work well under pressure while managing multiple projects, with varying timelines, due dates and deliverables.

 

Incredibly Curious: Your positive attitude and enthusiasm to always be curious about everything, including ways to improve campaigns, TPX, and yourself will fit perfectly with TPX.

 

Accountable:  Your commitment to perform the duties of your role at a superior level will be evident in your autonomous and independent workflow in a mostly remote setting. 

 

Why Join TPX:

 

Exciting Industry: The Canadian podcast advertising industry is booming, with listenership and ad spend constantly on the rise. At TPX, you'll be at the forefront of this dynamic field, helping brands connect with engaged audiences and develop innovative advertising campaigns. 

 

Diverse experience: TPX is the collaborative creation of industry leaders in Canadian broadcasting, digital media and advertising sales. Each of the company’s principals has a proven track record and established reputation as a leader in their respective areas of expertise. 

 

Career Growth: Develop your skills and advance your career in a supportive, knowledge-rich environment.

 

Inclusive Culture: Join a team that values and celebrates each others’ contributions. Ongoing touchpoints and weekly collaborative team meetings offer a safe space to both ask, and share, anything. 

 

Preferred Qualifications or Needs

· Post-secondary education in Advertising, Marketing, or Project Management

· 1-3 years campaign/project coordination experience

· Exceptional skills in: project management, problem-solving, organization and communication

· Knowledge of the digital media landscape and buying process

· High degree of proficiency in MS Office Suite, especially Excel (within Google Suite)

· Preference given to applicants with Salesforce experience.

· Ability to work well in a fast-paced and deadline-oriented environment.

· Self-motivated with critical attention to detail, deadlines and reporting.

· Preference given to programmatic experience (DV 360, The Trade Desk, Triton, Adswizz, etc.)

·. Occasional travel with the Greater Toronto Area

 

Benefits: Competitive Salary, Group Benefits, RSP Contribution, Paid Vacation, etc. 

Application Deadline: Friday, May 31, 2024

Please send your resume and cover letter to: gwen@thepodcastexchange.ca with TPX-24-CSC in the subject