Technical Field Support Specialist

3 weeks ago


Montréal QC, Canada Cyient Full time

Technical Analyst (Québec) – Canada:
.NET & Azure (PaaS) / SQL / Mobile (iOS) / Front End – Blazor /Angular & Azure DevOps

Type of position: Full- time Onsite, involves working out of Client office in Monteal and Occational Visit to sites in Baie-Comeau (100 Route Maritime), in Bécancour (5555 Rue Pierre-Thibault), Deschambault (1 Blvd des Sources).
Language Skill: ( Must have): Advance French-Canadian language efficiency. The position will require to communicate in French (read, write and present in workshops which will have majority French speakers) (Native speakers preferred).
Communication Skill: (Must have): Ability to analyse business case. Manage stakeholder communication, Project sponsor and business relationship management, User training, User experience management.

Provide technical direction, technically hands-on to engage in implementation of projects, working in a distributed development environment;
Well versed with Microsoft technologies - .NET, Azure Data services (ADF, Azure SQL) Azure PaaS (Web apps, key vaults, Function Apps, Azure App Service) & Azure DevOps – CI/CD
Good at Front end technologies – Blazor / Angular (one of them must)
Actively participate in the requirements, design and construction phases and ensure the successful delivery from a high-level technical perspective;
Manage daily activities of the development team both onsite and offshore as needed;
Provide mentoring, assistance and feedback to the development team on all technical matters and team deliverables;
Designing/coding applications following specifications using the appropriate tools and adhering to the companies coding standards;
Review pull requests, create/maintain Azure CI/CD pipelines and ARM templates.
Collaboration with other teams across the globe (availability for some night conference calls during the week)
Work closely and interact with the Process Owners, Business and Technical Stakeholders to act as a primary point of contact for identifying and documenting requirements for new business or technical opportunities or enhancements
Experience in Incident management, trouble shooting & handling L2 & L3 tickets for support programs.
Ability to handle Change management process, effectively communicate, follow defined process to handle customer SPOC’s.
C# .NET Core
Azure PaaS (Azure App service, webapps, key vaults, Function Apps))
Front End – Blazor / Angular (one of them mandatory)
JavaScript and Jquery
NET MVC
DevExtreme controls
Azure DevOps
Azure SQL Server
Experienced in Agile methodology and frameworks, preferrable SCRUM
Good to have ITIL frame work knowledge / certification.

Expected Work location : 1250, boulevard René-Lévesque Ouest, bureau 3930, Montréal (Québec) H3B 4W8

Analyste technique (Québec) – Canada

NET & Azure (PaaS) / SQL / Mobile (iOS) / Front End – Blazor /Angular & Azure DevOps

Type de poste : Temps plein, sur site – Le poste implique de travailler à partir du bureau du client à Montréal, avec des déplacements occasionnels sur les sites suivants :
Excellente maîtrise du français québécois (oral et écrit). Le poste exige de pouvoir communiquer efficacement en français, y compris la lecture, la rédaction et les présentations lors d’ateliers avec une majorité de francophones (locuteurs natifs fortement préférés).
Capacité à analyser un cas d’affaires, à gérer la communication avec les parties prenantes, à entretenir la relation avec le commanditaire du projet et les utilisateurs, à assurer la formation des utilisateurs et à gérer leur expérience.

Fournir une direction technique et participer activement à la mise en œuvre des projets dans un environnement de développement distribué.
Maîtriser les technologies Microsoft : .NET, Azure Data Services (ADF, Azure SQL), Azure PaaS (Web Apps, Key Vaults, Function Apps, Azure App Service) et Azure DevOps (CI/CD).
Maîtriser au moins une technologie front-end : Blazor ou Angular.
Participer activement aux phases d’analyse, de conception et de construction, et assurer la réussite de la livraison du point de vue technique.
Gérer les activités quotidiennes de l’équipe de développement, sur site et à distance, selon les besoins.
Encadrer, assister et fournir du feedback technique à l’équipe de développement.
Concevoir et coder les applications conformément aux spécifications et aux normes de codage de l’entreprise.
Effectuer la revue des demandes d’intégration (pull requests), créer et maintenir les pipelines CI/CD Azure et les modèles ARM.
Collaborer avec les équipes internationales (disponibilité requise pour certains appels de soirée en semaine).
Travailler en étroite collaboration avec les propriétaires de processus, les parties prenantes métiers et techniques pour identifier et documenter les besoins liés à de nouvelles opportunités ou améliorations.
C# .NET Core
Azure PaaS (Azure App Service, Web Apps, Key Vaults, Function Apps)
Front-end : Blazor ou Angular (au moins une obligatoire)
JavaScript et jQuery
NET MVC
Contrôles DevExtreme
Azure DevOps
Azure SQL Server
Expérience en méthodologies Agiles (préférence pour SCRUM)



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