Bilingual Customer Service Representative
2 days ago
* Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through inbound calls, email, and chat.
* Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
* Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
* Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
* Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
* Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required. *Required Qualifications:*
* Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
* Proven experience working in a fast-paced customer service environment.
* Strong technical skills and ability to navigate multiple computer systems and software applications. *Preferred Qualifications:* Empower:
* Ability to inspire confidence in customers.
* A proactive attitude towards learning and self-improvement. Serve:
* Genuine desire to help and serve customers.
* Flexibility to handle a variety of customer inquiries and issues. Grow:
* Willingness to collaborate and support team members.
* Commitment to personal and professional growth, including seeking feedback and learning opportunities. *When you join our team:*
* We’ll empower you to learn and grow the career you want.
* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
* As part of our global team, we’ll support you in shaping the future you want to see. Job Type: Full-time Pay: $22.50-$25.00 per hour Expected hours: 37.5 per week Additional pay:
* Bonus pay
* Overtime pay
Benefits:
* Dental care
* Extended health care
* Life insurance
* Paid time off
* Stock options
* Vision care
Schedule:
* Monday to Friday Education:
* Secondary School (required) Experience:
* Call center: 1 year (preferred)
* Customer service: 1 year (preferred) Language:
* English (required)
* French (required) Work Location: Hybrid remote in Montréal, QC
-
Bilingual Customer Service Representative
3 months ago
Montréal, QC, Canada Groupe LavaSeco Full timeWe are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. **Responsibilities**: - Handle and resolve customer needs and orders with professionalism - Collaborate with other team members to ensure efficient service - Maintain accurate records of customer interactions in our database - Assist in...
-
Bilingual Customer Service Representative
1 month ago
Montréal, QC, Canada Lexia Communications Inc. Full time**Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Montréal, QC** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada Pet Care Montreal Full time**Bilingual Customer Care Representative** Are you a pet lover with exceptional communication skills in both English and French? Join our dedicated team at Les Anges Gardiennes, a leading pet care company located near Saint Henri Metro. We are seeking a passionate and empathetic Bilingual Customer Care Representative to provide top-notch service to our...
-
Bilingual Customer Service Representative
1 week ago
Montréal, QC, Canada Manulife Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
1 week ago
Montréal, QC, Canada Manulife Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
1 week ago
Montréal, QC, Canada Manulife Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
4 months ago
Montréal, QC, Canada Fuze HR Solutions Inc Full timeFuze HR is looking for **Customer service representatives.** The agents will be responsible for ensuring the satisfaction of internal and external customers, customer requests, offering alternatives if necessary, etc. Available schedules currently are: 9am-5pm or 4pm-midnight **Salary**: 18.50 $/hour **Main tasks of the Customer Service...
-
Bilingual Customer Service Representative
2 months ago
Montréal, QC, Canada Computershare Full time**Voir version française plus bas** Location: Montreal Canada Hybrid In this position, you’ll be based in the Montreal office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential** Are you...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - French-English - Work from Home in Canada Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Customer Service Representative speaking French and English** working remotely **in Canada**, you’ll be a part of creating and delivering amazing customer experiences while you also...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - French-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative - French-English** working **remotely in Canada**, you’ll be a part of bringing humanity to business....
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - Mandarin-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative** speaking Mandarin and English working remotely in **Canada**, you’ll be a part of bringing humanity to...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - Spanish-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Customer Service Representative** **speaking Spanish and English** working remotely **in Canada,** you’ll be a part of bringing humanity to...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - German-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking German and English** working remotely **in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada TTEC Full timeBilingual Customer Service Representative - Dutch-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking Dutch and English **working remotely** in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...
-
Bilingual Customer Service Representative
3 months ago
Montréal, QC, Canada Dye & Durham Corporation Full time**Bilingual Customer Service Agent - Montréal -** **Hybrid (4 Days in Office 1 Day WFH)** **WHO WE ARE?** Dye & Durham is a global tech company who act with vision & certainty to get things done to create change for good. We provide workflow solutions and critical information to legal, financial, and government professionals. Our innovative and visionary...
-
Bilingual Customer Care Representative
6 months ago
Montréal, Canada Staples Full time**Bilingual Customer Care Representative - 1260896** **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada Levitt Safety Full timeIf you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada Keir Surgical Full time**Représentant(e) du service à la clientèle bilingue** Mobile Instrument Service & Repair (MISR) est une entreprise canadienne en activité depuis 1982. En tant que plus grande entreprise de réparation d’instruments chirurgicaux au Canada, MISR s’engage à être un partenaire complet pour la réparation et l’entretien préventif d’instruments...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada STOITECH Full time**Are you passionate about exceptional customer service and an eye for detail? Are you a natural problem-solver who thrives in a fast-paced environment?** We're seeking a skilled Customer Service Representative to join our dynamic team in the growing** printing industry **. In this role, you'll be more than just a customer service rep - a** Project...
-
Customer Service Representative
3 months ago
Montréal, QC, Canada Oceanex Full timeWe are currently searching for a dynamic **Customer Service Representative** to join our Montreal office. Reporting to the Customer Service Manager, the chosen person will be responsible to take, administer and respond to customers’ requests. **Tasks and responsibilities** - Process customers’ orders promptly and efficiently. Take customers’ bookings,...