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Part-Time Fulfillment Specialist

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Vancouver BC, Canada Faber Connect Full time

Faber Connect is a marketplace connecting construction companies to local construction workers looking for temporary or full-time work. Join us as we pursue our vision to disrupt the $1 trillion construction labour market.
Faber’s Operation’s Team is a critical component of our sales model and has helped fuel the company’s incredible growth. Help revolutionize one of the world’s largest and oldest industries
With your market team, be responsible for ensuring supply and demand stay level at all times
Manage a batch of users where you will be responsible for maximizing their utilization and quality metrics
Monitor and keep your market's conversion, fulfillment, and quality metrics on par with where we need them
Monitoring and keeping our marketplace Acceptance Rate and Fill Ratios on par with where we need them
Educate and re-educate (when needed) your assigned users on how the platform works, our withdrawal & suspension policies, and more
Ensure each of your connections creates a quality experience for every user
No issues with being on the phone 50% of your day (previous experience in high-call volumes is a plus)
The opportunity to work with a talented team at a fast-growing startup backed by top Silicon Valley investors
Gym, phone and transit costs subsidized
Quarterly Team off-site activities