Manager Home and Community Care

Temporary, Full-time (1.Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 75
VON is a non-profit organization that provides clinical, personal and social support to people who want to live every day to the fullest while remaining in their own homes and communities.
*Tiered Benefits (health, dental, LTD) & an Employee Assistance Program
* Defined Benefit Pension Plan with company contribution
* SMART phone provided to keep you connected during work time
* The opportunity to make a difference in your community
*The Manager Home and Community Care (HCC) - Registered Nurse provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality client care within their program area. The position is accountable for working as part of an integrated Regional management team to ensure the successful execution of site operational goals and for managing the delivery of in-home care services, staff hiring, supervision and training, client service programs and team operations.
We offer Leadership Development designed to help our Managers succeed in their careers.
*Directs and monitors delivery of client care services and day to day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures and standards.
* Assists staff to complete risk assessments, investigations of issues, injuries and reporting related to client or employee incidents.
* Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
* Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
* Participates in budget preparation, financial performance management and measurement reports.
* Participates in local, regional or national team or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment and Retention.
* Builds and sustains strategic relationships with current, new and prospective VON partners, and community organizations.
* Receives and documents all employee, family and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate Director.
* Participates on the on-call rotation.
* Ensures occupational health and safety policies, programs and activities are performed by staff, in compliance with VON’s health and safety policies and guidelines and the Occupational Health and Safety Act.
* Assesses and documents community needs and assists in developing business and funding proposals to meet emerging opportunities.
* Completes risk assessments, investigations of issues, incidents or injuries as required.
* Facilitates front line staff development and growth using a team approach and working in concert with the practice leaders, educators, preceptors and clinical experts to facilitate excellent outcomes for quality care delivery, client service and provider safety, and service provider competence. This includes and is not limited to use of competency assessments, annual performance development plans, individual learning plans, referral to practice educators and on-going mentorship.
* Assists with the delivery of in-home care services, as required.
*Promotes the strategy of VON and its role as an integrated community care provider to all stakeholders and staff.
* Prioritizes and ensures alignment of emerging opportunities in the community with VON strategic plan.
* Promotes the LEAN team management approach to ensure a common paradigm of management and discipline of management practices.
* Ensures there are mechanisms for all staff to come together to hear of organizational news and to provide feedback on what is working and what is not working.
* Ensures the completion of performance development and learning plans for all staff.
* Provides leadership and commitment to building client and family engagement and following Accreditation Canada Standards.
* Provides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted upon.
* Promotes work/life balance fostering professional excellence and personal fulfilment and health.
* Promotes the use of technology-based systems for the capture, transformation and distribution of knowledge.
* Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place in the Region.
*Regularly liaises/communicates proactively and constructively internally with various members of the home care and clinical management teams
* Interacts with Client Organizations such as LHIN, CCAC, District Health Authorities, Ministries of Health and community health, social and service agencies.
*Bachelor or Post-Secondary education in a related field
* Regulated Health Professional and certification as a Registered Nurse
* A minimum of 2 years’ experience managing others
* Experience in community work and working with community partners in a collaborative way
* Experience engaging with municipal, provincial and national external groups in a related field.
* Experience in negotiation, conflict management, financial management and working with staff and volunteers
* Experience working in a unionized environment is an asset
*Proficient in using Microsoft Office software, including PowerPoint, Word, Excel, and Outlook.
* Strong public relations and networking skills.
* Demonstrated skillsets in leadership, and team building.
* Must have a personal vehicle or access to reliable transportation and possess both a current driver’s license and proof of vehicle insurance, if applicable.
* A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
* Willingness to travel regularly during the day as well as periodically overnight(s) to support sites and attend meetings.
* Ability to speak French is an asset in French Designated areas.
* Available to work flexible hours.
* This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at for further details.
VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.
Job Type: Full-time
Extended health care