Senior Technical Content Developer

1 week ago

Toronto ON, Canada Infotek Consulting Services Inc. Full time

- US Technology is tasked with supporting IT remediation activities for GTA U.S. related to regulatory finding(s). This resource will serve as an Analyst for the Strategy & Funding and Change Management U.S. remediation workstreams, focusing on review and challenge of regulatory committed issue closure package for completed milestones. Purpose
Contributes to the overall success of the GTA U.S. group ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
As per regulatory requirements, U.S. Technology needs to adopt Global Policy documents (Frameworks, policies, standards, procedures, guidelines) and create U.S. Addendums as applicable. There is a lack of expertise in writing policy documents across our technology groups. The person in this role will be a subject matter expert in policy writing conforming with U.S. Regulations (FFEIC guidelines), internal "SBUS Policy of Policies" and standards recently adopted.
Policy documentation will serve as reference documents for all U.S. technology related activities and need to be current and clearly articulated. The risks of not fulfilling the responsibilities described in the role entail noncompliance with U.S. Regulatory obligations as well as noncompliance with SBUS Policy of Policies.
Day to Day Responsibilities:


- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

- Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.

- Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:


- Authoring of new U.S. Addendums based on input from U.S. policy owners

- Reviewing and updating content related to existing Addendums as they are being renewed

- Ensuring compliance and consistency of all policy documents with FFEIC guidelines

- Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums

- Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners

- Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy (“USRGaP”) group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level

- Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling

- Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:


- Monitor policy changes

- Identify new SBUS Addendums needs

- Manage the annual U.S. addendum renewal and approval process in the Clausematch system

- Assist owners in dissemination and evidence keeping process

- Produce adoption, review and approval reports as required

- Provide Impact Analysis of changes to existing documents

- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with the bank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Candidate Requirements/Must Have Skills:

- 10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space
- Bachelor's degree and/or extensive relevant experience
- Experience in preparing policy and process documentation
- Experience in preparing Standard Operating Procedure documentation
- Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)

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