Technical Support Engineer

3 weeks ago

Mirabel QC, Canada Quantum World Technologies Inc. Full time

Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices) and touch points • Interaction with Team members for knowledge sharing, knowledge transition and issue resolution • Stakeholder management, share regular updates and assist in preparing operational reports • Triaging of issues and coordination with cross functional teams for timely resolution • Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) • Maintaining agreed SLA levels and assuring Quality of delivery at all times • Adhere to shift rotation plan and Operating model • Interaction with SME’s on functional issues • Coordinate communications between suppliers, OEM, and business stakeholders for their particular area • Tracks and report progress to stakeholders • Working experience in “ServiceNow” and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes

  • Technical Support

    3 weeks ago

    Mirabel, QC, Canada Quantum World Technologies Inc. Full time

    Position: Technical Support Location: Mirabel, QC (Hybrid) Job Descriptions: Industry - Manufacturing / Aviation - L1.5, Shop Floor Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production...

  • Technical Support

    3 weeks ago

    Mirabel, QC, Canada Quantum World Technologies Inc. Full time

    Position: Technical Support Location: Mirabel, QC (Hybrid) Job Descriptions: Industry - Manufacturing / Aviation - L1.5, Shop Floor Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production...

  • Technical Support Engineer

    2 weeks ago

    Montréal, QC, Canada Haivision Full time

    JOB PURPOSE: The Technical Support Engineer will combine technical expertise with a customer-focused approach to ensure an outstanding post-sale customer experience, from onboarding through to day-to-day usage and product support. By providing hands-on guidance and proactive support, the CSE helps customers maximize the value of their investment in...

  • Technical Support Engineer

    1 week ago

    Montréal, QC, Canada Haivision Full time

    JOB PURPOSE: The Technical Support Engineer will combine technical expertise with a customer-focused approach to ensure an outstanding post-sale customer experience, from onboarding through to day-to-day usage and product support. By providing hands-on guidance and proactive support, the CSE helps customers maximize the value of their investment in...

  • Technical Support Engineer

    7 days ago

    Montréal, Qc, Canada Haivision Full time

    JOB PURPOSE: The Technical Support Engineer will combine technical expertise with a customer-focused approach to ensure an outstanding post-sale customer experience, from onboarding through to day-to-day usage and product support. By providing hands-on guidance and proactive support, the CSE helps customers maximize the value of their investment in...

  • Technical Support Engineer

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support Engineer

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support Engineer

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support Engineer

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support Engineer

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...