Application Support Analyst

4 weeks ago

Montréal QC, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full time

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: We are looking for an Application Support Analyst specialized with Treasury one of our clients, an investment bank set in Montreal

Working as an Analyst within the team responsible for the delivery and support of IT services to the following Capital Markets Products Line, providing 1st and 2nd line “trade floor” support on the different contexts:
o Commercial Paper
Specific systems within Treasury trading areas that that the team is responsible for:
o Internal Bank Applications
o Control M or similar tool.

• Providing functional and technical help around the relevant systems to users worldwide by
o Work within the 24x7 rota, this is on an “on-call” basis, when required.
o Manage customer relations when dealing directly with both internal and external users of the systems.
o Assist members of team (business or technical analysts)
Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager:
o Assisting in the completion and timely delivery of projects
o Testing, including writing test scripts, for new releases.
o Assist the tracking of both time and resources on the projects.
Experience supporting a live Trading environment
• Experience providing technical support for Fixed Income Desks within an Investment Bank.
• Strong experience working with both project team & users.
• Unix, SQL, Kondor +, Orchestrade (Nice to Have)


Language:

English : French : An asset

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