Current jobs related to Technical Support Representative - Québec QC - IT Chapter
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Technical Support Representative
2 weeks ago
Sept-Îles, QC, Canada Rematech - Québec Full time**Job Summary**Rematech - Québec is seeking a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for understanding and responding to the diverse needs of our existing and potential clients.**Key Responsibilities**Analyze technical needs of clients on-site to propose adapted products and...
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Technical Support Representative
2 weeks ago
Sept-Îles, QC, Canada Rematech - Québec Full time**Job Summary**Rematech - Québec is seeking a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for understanding and responding to the diverse needs of our existing and potential clients.**Key Responsibilities**Analyze technical needs of clients on-site to propose adapted products and...
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Technical Support Representative
2 weeks ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Success Specialist to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesTechnical...
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Technical Support Representative
2 weeks ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Success Specialist to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesTechnical...
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Technical Services Representative
7 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing top-notch technical support to our customers in the comfort of their...
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Technical Services Representative
7 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing top-notch technical support to our customers in the comfort of their...
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Technical Services Representative
15 hours ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We're looking for a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing exceptional customer service and technical support to our customers in their homes. You will be the face of Best Buy, ensuring...
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Technical Services Representative
1 day ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We're looking for a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing exceptional customer service and technical support to our customers in their homes. You will be the face of Best Buy, ensuring...
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Technical Services Representative
3 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing top-notch technical support to our customers in the comfort of their...
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Technical Services Representative
3 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Services Representative to join our team at Best Buy.As a Technical Services Representative, you will be responsible for providing top-notch technical support to our customers in the comfort of their...
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Technical Support Specialist
2 weeks ago
Québec, Quebec, Canada LCA Lexmark International, Canada Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at LCA Lexmark International, Canada. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTechnical...
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Technical Support Specialist
2 weeks ago
Québec, Quebec, Canada LCA Lexmark International, Canada Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at LCA Lexmark International, Canada. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTechnical...
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Technical Services Representative
1 week ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a skilled Technical Services Representative to join our retail team at Best Buy.As a Field Service Agent, you will play a key role in delivering exceptional customer experiences by providing technical support and assistance with the installation and repair of the latest technology in...
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Technical Services Representative
1 week ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a skilled Technical Services Representative to join our retail team at Best Buy.As a Field Service Agent, you will play a key role in delivering exceptional customer experiences by providing technical support and assistance with the installation and repair of the latest technology in...
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Technical Services Representative
2 weeks ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a skilled Technical Services Representative to join our retail team at Best Buy.As a Field Service Agent, you will play a key role in delivering exceptional customer experiences by providing technical support and assistance with the installation and repair of the latest technology in...
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Technical Services Representative
2 weeks ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a skilled Technical Services Representative to join our retail team at Best Buy.As a Field Service Agent, you will play a key role in delivering exceptional customer experiences by providing technical support and assistance with the installation and repair of the latest technology in...
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Customer Support Representative
1 month ago
Québec, Quebec, Canada DataDis Full timeTechnical Support RepresentativeWe are looking for a motivated individual with exceptional communication abilities to become a part of our team at DataDis.Key Responsibilities:Provide assistance to users of our software and applicationsSet up gateways to facilitate effective data transferIf you are enthusiastic about delivering outstanding customer service...
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Field Technical Service Representative
4 weeks ago
Québec, QC, Canada Brunel Full timeIntroduction The Field Service Representative II acts as Trusted Advisor to customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. The FSR II drives an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation...
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Technical Services Representative
2 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We're looking for a skilled Technical Services Representative to join our team at Best Buy.As a Field Service Agent, you'll be responsible for delivering, installing, and repairing the latest technology in customers' homes. You'll work closely with customers to understand their technology needs and...
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Technical Services Representative
2 days ago
Québec, Quebec, Canada Best Buy Full timeAre you passionate about working with people and technology? We're looking for a skilled Technical Services Representative to join our team at Best Buy.As a Field Service Agent, you'll be responsible for delivering, installing, and repairing the latest technology in customers' homes. You'll work closely with customers to understand their technology needs and...
Technical Support Representative
4 months ago
Nous recherchons un technicien en informatique N1 hautement qualifié pour rejoindre notre équipe. Le technicien de soutien informatique de niveau 1 a comme responsabilité d’effectuer le support à la clientèle, de s’assurer du contrôle de la qualité de l’inventaire informatique, d’assister la clientèle dans l’utilisation des produits offerts, d’installer, de réparer, d’entretenir, de configurer et d’inventorier les équipements informatiques.**Travail en présentiel **ResponsabilitésRecevoir et analyser les demandes des utilisateurs et leur apporter les réponses appropriées et les correctifs pertinents, notamment en ce qui concerne :o Le soutien à l’utilisation d’équipements bureautiques et d’appareils mobiles;o Le soutien à l’utilisation des outils bureautiques et de collaboration;o La gestion des identifiants (réactivation/déverrouillage, au besoin);o Le dépannage informatique divers (environnements technologiques, formulaires du portail-services, offre de services, interventions sur place auprès de la clientèle, etc.);o Le prêt d’équipements.o Pour toutes demandes non résolues, transférer les demandes vers l’équipe de soutien informatique de niveau 2.Établir un diagnostic à l’égard des incidents ou offrir les services de gestion des incidents et des problèmes, et en appliquer les solutions temporaires ou permanentes. Transférer les incidents non résolus vers le soutien informatique de niveau 2 ou aux spécialistes appropriés et collaborer à la résolution des problèmes avec l’équipe élargie, si requis;Documenter les demandes de services et les incidents dans l’outil de suivi des demandes (billetterie), selon les normes en vigueur;Préparer, installer, réparer, entretenir, configurer et inventorier les équipements informatiques;Effectuer l’accueil informatique des nouveaux employés (à distance ou sur place);Participer à la rédaction de la documentation adéquate des guides, procédures et autres documents opérationnels en appui aux activités de soutien et dépannage des services technologiques;Réaliser les autres tâches inhérentes à la fonction de soutien technique de 1er niveau facilitant l’utilisation des technologies de l’information par les utilisateurs.ExigencesDiplôme d’études professionnelles (DEP) en soutien informatique ou l'équivalent avec la comparation du MIFIMinimum 3 mois d’expérience dans la réalisation d’activités de soutien à la clientèle.Avoir au moins trois (3) mois d’expérience avec les outils comme Windows 10, suite Microsoft 365 et outil de suivi des demandes d’un centre d’appel.