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Bilingual Part-Time Client Care Coordinator
4 months ago
1 year experience in an office setting
Exceptional phone etiquette
Proficient with the use of computer applications
Strong customer service skills
Creative thinking & problem solving
Self-starter comfortable with multitasking
Strong interpersonal skills
Working in a team environment
Must be Bilingual in English and French If you feel you would be a good fit for this position, apply today. We look forward to reviewing your application - Integrity Home Health Services se consacre à fournir des services et des soins exceptionnels à la clientèle. Nous recherchons un coordonnateur du service à la clientèle bilingue à temps partiel pour se joindre à notre équipe de notre succursale de Moncton. Ce poste offre la possibilité de travailler à temps partiel au bureau et sur appel pour répondre aux besoins de nos clients. En tant que coordonnateur du service client, vous serez le premier point de contact de nos clients, garantissant que leurs besoins sont satisfaits. Vous gérerez les demandes des clients, coordonnerez les services de soins et fournirez un soutien administratif à notre équipe. Fonctions comprennent: Répondre aux appels entrants Faire correspondre les clients aux horaires des soignants avec les pratiques de " meilleure correspondance " Développer les relations avec les clients, les soignants et les sources de référence. Réception des paiements Réapprovisionnement en fournitures Effectuer des appels et des courriels de suivi pour garantir que les besoins des clients et des soignants sont satisfaits Si vous avez un intérêt et les qualifications suivantes, nous souhaitons avoir votre avis 1 an d'expérience dans un bureau Étiquette téléphonique exceptionnelle Maîtrise de l'utilisation d'applications informatiques Solides compétences en service à la clientèle Pensée créative et résolution de problèmes Autonome et à l'aise avec le multitâche Solides compétences interpersonnelles Travailler dans un environnement d'équipe Doit être bilingue en anglais et en français Si vous pensez être un bon candidat pour ce poste, postulez dès aujourd'hui. Nous sommes impatients d'examiner votre candidature Job Type: Part-time Pay: $20.75 per hour Schedule:
Monday to Friday
On call
Weekends as needed Application question(s):
Do you have a clean Criminal Record/Background Check? Work Location: In person
