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Senior Manager, Strategy and Client Servicing

3 months ago

Mississauga, Canada Maple Diversity Communications Full time

Job Summary


We seek an experienced and dynamic Senior Manager, strategy and Client Services to join our team. The ideal candidate will shape and execute our clients' multicultural marketing strategies, ensuring alignment with their business objectives and market opportunities. This role requires a strategic thinker with strong leadership skills, excellent analytical abilities, and a deep understanding of multicultural markets.


Key Responsibilities


  • Strategic Planning: Lead the development of long-term multicultural marketing strategies for clients, ensuring alignment with their overall business goals.


  • Market Research: Conduct thorough research and analysis of multicultural market trends, consumer behaviour, and competitive landscape to identify growth opportunities.


  • Client Advisory: Serve as a trusted advisor to clients, providing strategic insights and recommendations to enhance their market positioning and brand value.


  • Project Management: Oversee the implementation of strategic initiatives, ensuring timely and effective execution across various projects.


  • Cross-functional Collaboration: Work closely with internal teams, including creative, digital, and media, to ensure cohesive strategy execution.


  • Performance Monitoring: Track and report on the performance of strategic initiatives, making data-driven adjustments as necessary to achieve desired outcomes.


  • Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, partners, and internal team members.


  • Thought Leadership: Stay abreast of industry trends and best practices, contributing to the agency's thought leadership and innovation in multicultural marketing.


Requirements


  • Experience: 6-7 years of progressive experience in strategy, marketing, or management consulting, with a focus on multicultural markets.


  • Skills:


  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to lead and manage cross-functional teams.
  • Proficiency in market research and data analysis tools.
  • Strong project management skills with the ability to handle multiple projects simultaneously.
  • High EQ and IQ, with the ability to navigate complex business environments.


  • Attributes:


  • Strategic thinker with a passion for multicultural marketing.
  • Ability to work independently and drive projects with minimal supervision.
  • Strong business acumen and commercial awareness.
  • Adaptability and flexibility in a fast-paced environment.



Benefits


  • Competitive salary
  • Comprehensive health and wellness benefits.
  • Professional development and training opportunities.
  • Flexible work environment.
  • Inclusive and diverse workplace culture.


About Us


Maple Diversity Communications is a leading multicultural marketing agency dedicated to bridging the gap between brands and diverse ethnic communities in North America. With a deep understanding of cultural nuances and a commitment to innovative marketing strategies, we help brands connect meaningfully with multicultural audiences.