Logistics Manager
2 weeks ago
Nestled between the mountains of the Fraser Valley in the center of the agricultural hub of Abbotsford, British Columbia, Pacific Coast Fruit Products (PCFP) was originally built as a frozen berry plant but has since evolved into a highly productive manufacturer of fruit juice concentrates, not From Concentrate (NFC) juices, purees, and puree concentrates for the food, beverage, and nutraceutical industries. Through teamwork and innovation, we process millions of pounds of berries from the Fraser Valley and around the world. Pacific Coast Fruits Products not only produces quality ingredients we also contribute to the local food economy while helping to establish food security, both at home and abroad. Pacific Coast Fruit Products is one of the Fraser Valley's; secret success stories, and we are looking to grow and take on new team members.
At Pacific Coast Fruit, you will receive competitive compensation along with RSP matching, extensive group benefits, annual performance bonus as well as enjoy employee engagement activities that occur throughout the year. Come join us to witness what fun-at-work looks like and BE one of us
We are currently looking for a highly skilled Logistics Manager who will join a team of employees focused on Fulfillment and Logistics solutions for Domestic and International Operations. As the Logistics Manager, you will contribute to the company’s continued growth by:
Managing supply chain and logistics activities associated with an international business; this role interacts with internal and external stakeholders including sales, procurement, demand planning, production, customs brokers, QA, freight forwarders, 3PL’s and government agencies (CFIA/CBSA) ensuring a seamless and timely receipt of shipping and inventory.
Reporting to the Director of Supply Chain, this role effectively trains and mentors the logistics team to create a culture of continuous improvement and accountability.
General Duties & Responsibilities
- Manage the Outbound Customer Order Process
- Supervise, train and evaluate the Logistics Team
- Complete month-end reporting and month-end closing activities,
- Liaise with Sales to address and resolve order blocks and customer service issues,
- Ensure orders are processed to company standards and customer-requested delivery Dates (RDD) are attained,
- Administer and participate in all claims and Customer deduction investigations (OSD-over, short and damages),
- Oversee transportation budgets and expenses, including negotiating contracts with carriers and vendors to secure competitive rates,
- Monitor and evaluate transportation performance metrics, including on-time delivery, transportation costs, and carrier performance, to identify areas for improvement and implement corrective actions,
- Manage Carrier relations and onboarding process for CPFP: Inbound/Outbound (Ocean Freight, Intermodal, Road) and Customer Pick-up Programs,
- Manage the third-party payment process for Freight invoices,
- Oversee the monthly accrual process for all freight activities,
- Liaise with Logistics Coordinators to Mitigate Demurrage and other Accessorial charges on inbound shipments,
- Liaise with all relevant stakeholders as required (Sales, Operations, Finance, Freight Forwarders and 3 PL’s).
Work Environment
· Office/production facility environment.
What You Bring to the Team:
- Minimum 5+ years of experience in Supply Chain, Order to Cash value optimization Food or related CPG industries,
- Post-Secondary Education in a Supply Chain Discipline,
- Detailed understanding of Transportation activities, with some experience in inventory, supply planning and order-to-cash,
- Experienced with multiple transportation modes (Ocean, Road, Intermodal),
- Knowledge of Customs, Brokerage, and International Trade,
- Effective problem solver, able to determine the root cause of issues
- A solid understanding of MS Office applications, experience with ERP systems, MS Dynamics Navision preferred
- The ability to work collaboratively and maintain effective relationships with team members, and internal and external stakeholders,
- Excellent communication and interpersonal skills to collaborate with internal and external stakeholders,
- Strong problem-solving and analytical skills to identify and address transportation challenges,
- Strong organizational abilities and the ability to set priorities and reprioritize in a fluid environment.
- Exceptional negotiation skills and the ability to build strong relationships fostered on a win/win mentality
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