Assistant General Manager

1 month ago

Mississauga, Canada Ontario Racquet Club Full time

Assistant General Manager

Reports To: Chief Operating Officer (COO)


Summary:

The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role involves collaboration with the COO to develop departmental budgets, establish service standards, and address operational challenges. As a key member of our management team, the AGM will be the primary point of contact for member concerns, fostering positive experiences for all members and guests.


Key Responsibilities

  • Operational Leadership:
  • Assist in developing financial and service standards for the Club.
  • Contribute to the ORC’s vision and strategy, ensuring collaboration across departments.
  • Oversee various departments (e.g., housekeeping, aquatics, food services, reception) and ensure smooth operations.
  • Member Engagement:
  • Act as the first point of contact for member complaints and feedback.
  • Ensure a positive and enjoyable experience for members and guests.
  • Financial Oversight:
  • Aid in preparing departmental budgets and monitor expenditures.
  • Ensure COO approval for required expenses.
  • Staff Management:
  • Supervise and support staff with training, guidance, and performance management.
  • Conduct scheduling, monitor activities, and take disciplinary actions as necessary.
  • Facility Management:
  • Inspect Club facilities and services for compliance with health, safety, and licensing regulations.
  • Supervise maintenance activities, including renovations and supply management.
  • Administrative Duties:
  • Prepare written and verbal reports on organizational activities.
  • Coordinate front-office activities and resolve operational challenges.
  • Manage invoices and other administrative tasks as required.
  • Cross-Departmental Coordination:
  • Collaborate with department managers to ensure the successful execution of Club activities.


Qualifications

  • Proven leadership and management experience, preferably in the hospitality, fitness, or private club industry.
  • Obtained the CCM designation or working towards obtaining it
  • Strong financial acumen with experience in budget preparation and expense management.
  • Exceptional interpersonal and communication skills, with a member-first mindset.
  • Ability to manage multiple priorities, think critically, and make sound decisions.
  • Knowledge of health and safety regulations and standards.


Why Join ORC?

The Ontario Racquet Club is one of the most prestigious clubs in the region, offering a welcoming and dynamic environment for members and staff. As the Assistant General Manager, you’ll be part of a passionate team dedicated to delivering exceptional service and experiences.


How to Apply:

Interested candidates are invited to submit their resume and cover letter by December 10, 2024. Applications can be sent to Martina Herling, CCM at mherling@ontarioracquetclub.com (ORC's COO as of Jan 2025)

We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Ontario Racquet Club is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act(2005), and its associated standards and regulations.

Ontario Racquet Club understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, Ontario Racquet Club is committed to working with the necessary parties to make accessibility for all a reality.

  • Hotel General Manager

    2 days ago

    Mississauga, Canada Hotel Rooms DivisionOperations Manager Full time

    **WE ARE HIRING** **GENERAL MANAGER - HOTEL** Do you have what it takes to put a smile on someone face? Can you lead a team of professional customer service specialists and hotel staff? Then we are looking for you! Come join our team and help us make a difference. Our team is looking for a General Manager who will be responsible for all aspects of hotel...

  • Assistant General Manager

    7 months ago

    Mississauga, Canada Chop Steakhouse & Bar Full time

    **Assistant General Manager** Are you a highly skilled and motivated individual looking for an immediate opportunity in the Food & Beverage industry? Do you thrive in a dynamic and fast-paced environment? As Assistant General Manager, you will have the opportunity to lead different areas in the restaurant and maintain a development-focused outlook. Working...

  • Assistant General Manager

    7 months ago

    Mississauga, Canada Denny’s Full time

    Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 50 restaurants across Canada, you need not look any further than your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and...

  • Assistant General Manager

    3 months ago

    Mississauga, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Assistant General Manager

    6 months ago

    Mississauga, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Assistant General Manager

    4 weeks ago

    Mississauga, Canada Ontario Racquet Club Full time

    Assistant General ManagerReports To: Chief Operating Officer (COO)Summary:The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role involves...

  • Assistant General Manager

    1 month ago

    Mississauga, Canada Ontario Racquet Club Full time

    Assistant General Manager Reports To: Chief Operating Officer (COO) Summary: The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role...

  • Assistant General Manager

    4 months ago

    Mississauga, Canada Shelby's Canada Full time

    **Job Summary** As a Shelby’s Assistant General Manager you will be working with the GM and head office team to implement Shelby’s systems and standards, while maintaining exceptional guest experience in a fast, fun environment. You will be responsible for all guest & staff interactions as well as ensuring a safe food service environment in our flag...

  • Assistant General Manager

    4 weeks ago

    Mississauga, ON, Canada Ontario Racquet Club Full time

    Assistant General Manager Reports To: Chief Operating Officer (COO) Summary: The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role...

  • Assistant General Manager

    1 month ago

    Mississauga, ON, Canada Ontario Racquet Club Full time

    Assistant General Manager Reports To: Chief Operating Officer (COO) Summary: The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role...

  • General Labor Assistant

    4 weeks ago

    Mississauga, Ontario, Canada Gurwinder singh Full time

    About the Role">We are seeking an energetic and reliable individual to assist with general labor and housing tasks.Responsibilities">Assist with general labor tasks such as lifting, moving, and cleaning.Perform various housing tasks including repairs, gardening, and maintenance.Requirements">Ability to work efficiently and effectively with a positive...

  • General Manager

    6 months ago

    Mississauga, Canada Sky Zone Full time

    **Sky Zone** **__** **General Manager** **Full-time, Onsite** **__** **Sky Zone - Who are we?** We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world....

  • General Manager

    7 months ago

    Mississauga, Canada Moxies Square One Full time

    Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our...

  • General Manager

    7 months ago

    Mississauga, Canada EightSix Network Full time

    Job Description Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first – they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible...

  • Brand Manager

    4 months ago

    Mississauga, Canada General Mills Full time

    **Job Description**: **Overview** Ready for a truly differential General Management experience, working on the only $1B market outside of the US? Set winning growth strategies, be fully accountable for the P&L, lead cross-functional teams, with significant leadership & US exposure? In this role, you will drive demand on a top General Mills Canada brands....

  • Assistant General Manager

    7 months ago

    Mississauga, Canada Cineplex Full time

    Work location: Square One The Rec Room City: Mississauga What you will do: Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets...

  • General Manager

    6 months ago

    Mississauga, Canada Alforat Restaurant Full time

    Job Title: General Manager Job Overview: You will be an essential component to the ongoing success of our chain, overseeing, training and developing our group of high achiever team members in both the front and back of house. You will oversee the coordination and communication with the team leaders in both the front and back of house, as you each play your...

  • Assistant General Manager Leadership Role

    3 weeks ago

    Mississauga, Ontario, Canada Ontario Racquet Club Full time

    Job Overview:The Ontario Racquet Club is seeking an experienced Assistant General Manager to lead our team. As a key member of our leadership team, you will be the primary point of contact for member concerns and foster positive experiences for all members and guests.Key Responsibilities:Manage multiple priorities, think critically, and make sound...

  • General Manager

    7 months ago

    Mississauga, Canada Assured Automotive Full time

    **Company: Assured Automotive** **Job Description**: The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the...

  • General Merchandise Assistant Manager

    7 months ago

    Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...