Manager, HR Systems and Support

4 months ago

Greater Toronto Area, Canada Lactalis Canada Full time

Job Title: Manager, HR Systems and Support

Location: Greater Toronto Area



About Us:

Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. In fact, we’re proud to say our products grace the shelves of an incredible 94% of Canadian households


With a 140-year legacy driven by innovation and unwavering quality, we’re seeking like-minded individuals to join us in shaping our next chapter. Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more



About the opportunity:

The primary purpose of this role is to be an HR Systems and Operational expert providing the highest level of technical and functional expertise in the HR Systems domain (SuccessFactors, KRONOS, learning, recruitment, compensation, benefits, payroll, and performance systems. This role facilitates the implementation and maintenance of complex HR technology platforms to ensure successful deployment and to identify process improvement opportunities in the organization. This includes having demonstrated independent work in the design and implementation of very complex solutions, and knowledge of the capabilities and limitations of industry/vendor solutions. This role acts as the functional expert to ensure all HR Systems function properly and to identify process improvement opportunities in the organization.



The attributes we are looking for:

  • Resolves small and complex problems within the HR Technology workstreams to drive implementations; leads projects with business implications, participates in planning and priority estimates; executes with limited guidance. Collaborates with internal business stakeholders to define specific requirements for new and or existing system enhancements.
  • Leads development of integrated HR solutions to ensure specifications are flexible, scalable, and maintainable and meet architectural standard.
  • Mentors and advises others in all HR system development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. Communicates changes in software architecture and coaches others to apply this understanding to Data or Platform solutions; resolves escalated issues
  • Ensures personnel data in various HR systems is maintained such as but not limited to maintaining system tables and uploading or entering data for employee transactions such as new hires, transfers, pay increases, and terminations and or troubleshooting automation process for those transactions that are automated and do not require data entry. Ensure data integrity in the systems by performing regular audits and collaborating with total rewards functions and site HR.
  • Leads efforts to improve HR systems configuration, test, and operational excellence best practices.
  • Provides mentoring and guidance to more junior level HRIS team members; may provide feedback and direction on specific HRIS tasks.
  • Automates and simplifies team development, test, and operations processes; develops detailed architecture plans for large scale enterprise architecture projects and drives the plans to fruition. This includes building and participate in end-to-end positive and negative unit testing, while building a library of leverageable test scenarios and script
  • Maintains a deep understanding of HR industry trends, best practices, and latest technologies to apply them into daily operations.
  • Produce human resources reports and data analytics such as various metrics reports by collecting and compiling data and distributing to multiple departments.



What you will bring:

  • University degree or an equivalent combination of education and experience
  • Minimum (5) years’ experience as HR Systems / HR Operations expert
  • Solid understanding of HR processes and how they link to the HR systems.
  • Strong analytical skills.
  • Understanding of financial reporting and variance analysis.
  • Highly proficient with multiple HR Systems and operational functionality including workflows.
  • Highly proficient with standard office computer technology such as Office 365.
  • Strong interpersonal, communication and customer service skills.
  • High attention to detail and data accuracy with strict adherence to security policies and handling of confidential information.
  • Ability to manage multiple priorities simultaneously in an agile environment, while meeting the needs and challenges of a dynamic business environment.
  • Ability to work independently and as a member of a team.
  • Strong oral and written communication skills, interpersonal skills, & professionalism.




What Lactalis will offer:

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

  • A Competitive Base Salary
  • A Performance-Based Bonus System
  • 4 Weeks of Vacation
  • Benefits starting day 1
  • A Pension Program with an Employer Match at 100% of up to 6%
  • Tuition reimbursement plan of up to $3,000/year
  • A Volunteer Day to give back to your community
  • Learning and Development opportunities
  • A commitment to internal career advancement with potential for international mobility



Our ESG commitment:


Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do.

At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.


Our commitment to DEI:


Fuel Our Culture with Your Uniqueness Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities.


Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.

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