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CAN - Service Availability Reps Bilingual I

4 months ago

London, Canada TekStaff IT Solutions Full time

This is a 24 months contract located in London/Ontario, Onsite.

MUST HAVE:

• Bilingual: Fluency in French and English (read, speak, write)

• Exceptional customer service skills

• Ability to type at least 30 words per minute

• Above average computing and navigational skills

• General knowledge and understanding of PC hardware and components

• Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint)

• A technical support background or related education – troubleshooting exp

• A team player who collaborates effectively with peers and other teams but can also work well independently

NICE TO HAVE:

• Experience with ticketing systems is an asset

• Technical degree and/or IT Certification preferred.