Master Trainer, Health-Care Provider Education Delivery

About the positionThe Master Trainer, Health-Care Provider Education Delivery supports the organization’s capacity to deliver standardized U-First® dementia training to health-care providers across the province. U-First® enhances the skills and knowledge of frontline staff in long-term care by promoting person-centred care practices to foster a shared understanding, language and approach to caring for people living with Alzheimer’s disease and other dementias.As part of the Society’s health-care provider education delivery team, Master Trainers are responsible for leading the Train-the-Trainer component of the U-First® initiative, which expands the program’s reach by building internal facilitation capacity within long-term care organizations. They provide training, coaching and ongoing support to U-First® facilitators, ensuring the seamless and effective delivery of the program to a health-care audience. Master Trainers also support facilitator capacity and achievement of the overall program goals by directly facilitating U-First® education and collaborating with the Provincial Coordinator, Community of Practice, to support the development of the online learning centre, as needed.This role reports to the Manager, Health-Care Provider Education Delivery.Title: Master Trainer, Health-Care Provider Education DeliverySalary range: $73,000 to $80,000 per yearContract: Temporary until September 30, 2027 (grant-funded term position)Hours: Full time - 35 hours per weekLocation: HybridWe welcome applicants from any location within the province that has convenient access to a major airport.Key responsibilitiesDevelop, coordinate and facilitate required training and ongoing opportunities for professional development, coaching and support to enhance the knowledge and skills of the organization’s U-First® facilitators.Facilitate external train-the-trainer workshops to enhance health-care providers’ capacity to deliver U-First® training within their organization, as well as facilitating the standardized U-First® training for health-care providers.Facilitate U-First® dementia training (in-person and online) for frontline staff in long-term care across the province, where required, adhering to the program’s facilitator standards.Develop systems and processes for scheduling and monitoring staff participation and progress through mandatory facilitator training components and ongoing professional development opportunities.Support and participate in provincial and national U-First ® community of practice activities, and the U-First® mentoring program.Collaborate with the Provincial Coordinator, Community of Practice to ensure alignment between the provincial community of practice deliverables and goals of the education program.Conduct ongoing evaluation of the health-care provider education program, ensuring compliance with evaluation and statistics procedures.Support the preparation of reports on program statistics and outcomes.Support awareness of the health-care provider education program for the health-care sector through various outreach and awareness activities, including networking, attending events and developing content for the Society’s publications, website and other communication channels.Maintain confidential client files, including recording training attendance and stakeholder engagement using Raiser’s Edge software.Collaborate with the Manager, Health-Care Provider Education Delivery to support the development of an annual plan for implementing and delivering health-care provider education.Complete U-First® course work and the requirements to obtain the Certified Dialogue Education Teacher (CDET) certification through Global Learning Partners to fulfill the requirements for U-First® Master Trainer certification.Other duties as required to meet the Society’s organizational goals.About youYou have 3 to 5 years of experience in the health or social care sector with people living with dementia, along with a relevant degree, diploma, or equivalent combination of education and experience. You are a passionate educator, team player, developer and advocate of person-centred care, with a commitment to our mission, and delivering results with integrity and respect.Key qualifications3 to 5 years of experience working in the health or social care sector with people living with dementia and/or their caregivers, or an equivalent combination of education and experience.Extensive knowledge of Alzheimer’s disease and other dementias.Experience in group facilitation and delivering standardized education or training programs, both in person and online.Preferred experience in direct care roles with people living with dementia, such as in long-term care or adult day programs.Demonstrated commitment to person-centred care, including active listening and applying person-centred approaches in care environments.Knowledge of adult education best practices, including dialogue-based learning.Experience coaching and supporting professionals to achieve goals.Experience developing programs or contributing to project deliverables.Excellent organization and time management skills.High degree of professionalism and integrity.Ability to build trusting relationships with community partners and health-care providers.Strong oral and written communication skills, with the ability to work independently and collaboratively.Willingness to travel regularly within the province, with flexibility for evening and weekend work.Valid driver’s license, access to reliable transportation, and residence near a major airport.Technical qualificationsAdvanced working knowledge of the Microsoft Office suite of programs (Teams, Outlook, OneNote, Excel, Word, PowerPoint).Ability to maintain confidential client files, including recording training attendance and interest-holder engagement using Raiser’s Edge software.About usAs a member of the team, you will have access to a wide range of employee benefits, including:Flexible work options, including flex days and hybrid arrangements.4 weeks vacation to start, 12 sick days, 2 personal days as part of a 35-hour work week.13 paid holidays, with an option to switch one holiday for a personal cultural preference.Full health benefits, including a Health Care Spending Account and Employee Assistance Program for you and your dependents.Support for career growth and development.To apply If this sounds like you, we would love to hear from you. Please email your resume and cover letter to humanresources@alzheimerbc.org along with your salary expectations. We sincerely thank all applicants for their interest in the Alzheimer Society of B.C. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.There are approximately 85,000 British Columbians living with dementia, and this number is growing. For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. Our vision is of a world without Alzheimer’s disease and other dementias and that world begins with a more dementia-friendly society, where people affected by dementia are acknowledged, supported and included. When you work for the Alzheimer Society of B.C., you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.To find out more about the Society, our programs, and about First Link® and the Dementia Helpline, visit www.alzheimerbc.org